Synergy is a key indicator for measuring effective and ineffective collaboration. This indicator emerged in my research that contributed to the scholarship on community partners. The research deepened our understanding of what community partners look for and expect in successful civic partnerships with higher education. The “effective” and “ineffective” descriptors provide helpful, measurable criteria to keep in mind when establishing, monitoring, and evaluating a collaborative partnership.
- Acknowledges that both partners are better off working together than separately, creating a mutuality that results in higher productivity and progress toward desired outcomes
- Recognizes the community partner adds value to student education by providing practical experience and that students receive real-world lessons in servant leadership
- Demonstrates that faculty gain more experience in the areas of practice and direct service
- Creates feeling of pleasure from collaboration
- Produces happiness with results of the partnership
- Believes parties’ constituencies mutually benefit from the relationship
- Permits patronizing attitude toward community partner on the part of faculty and administrators
- Exhibits academic arrogance on part of tenured faculty who are disconnected from direct-service providers
- Views practice as inferior to theory
- Places students in the awkward situation of brokering the relationship between faculty and community partner, making them the glue that holds the partnership together
Many other descriptors could be added to this initial list, but it does give us a place to start when entering into collaboration. The full list of indicators can be found at Community Partners Indicators of Engagement: An Action Research Study on Campus-Community Partnership.